Privacy Policy

Last updated: January 2025

Introduction

David Claude Landscape Design ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://davidclaudelandscape.com.au or use our services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Request a consultation
  • Subscribe to our newsletter (if applicable)
  • Contact us via phone or email

This information may include:

  • Name
  • Email address
  • Phone number
  • Property address
  • Project details and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • IP address (anonymised)

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer service
  • Schedule consultations and manage projects
  • Send you information about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our business (e.g., email services)
  • Professional advisors (e.g., accountants, lawyers) as necessary
  • Authorities when required by law

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. We may use:

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage (Google Analytics)

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (where applicable)
  • Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: